COVID-19 5 January Update


Just to let you know we are open for business as usual and you can continue to have your cleaner clean your house.

The government has made it clear that cleaners are still permitted to work inside peoples' homes as long as Government Guidelines on social distancing and staying safe are followed (see below).  In summary:

You can be outside of your home for work purposes where your place of work remains open and where you cannot work from home, including if your job involves working in other people's homes.

The full text can be found here New National Restrictions from 5 January (in England; there are similar texts available for Scotland, Wales and Northern Ireland). Specifically relating to cleaners, the guidance continues: 'This guidance applies to those working in, visiting or delivering to home environments. These include, but are not limited to, people working in the following areas: 

  •  'This can include work in other people's homes where necessary - for example, for nannies, cleaners, social care workers providing support to children and families, or tradespeople (this is not an exhaustive list)'

Note this guidance is for people who are fit and well, and is dependent on the following social distancing guidelines being followed:

  • No work should be carried out in a household where people are isolating or where an individual is being shielded.
  • The cleaners can continue work, providing that they are well and have no symptoms. No work should be carried out by a cleaner who has coronavirus symptoms, however mild, or when someone in their own household has symptoms.
  • No work should be carried out in a household where any occupants are clinically extremely vulnerable to coronavirus, or households with a possible or confirmed case of coronavirus.
  • Whilst in the house. a cleaner should maintain a safe distance of at least two metres from any household occupant at all times, and ensure good ventilation in the area where they are working, including opening the window.
  • Upon entering the home, cleaners should wash their hands using soap and water for 20 seconds.
  • Cleaners should wash their hands regularly, particularly after blowing their nose, sneezing or coughing, and when leaving the property.

The good news with regard to cleaning is that the cleaners can social distance from their clients very easily, and we would advise that, if you are at home when they are there, that you remain in a separate room to your cleaner.

If you are happy to adhere to the government guidelines - and if your cleaner has not been in touch already - then please just call the office and we will ensure that your cleaning continues.

Best regards

The Cleanhome Team

Because there are more important things in life

Your testimonials:

  • A very flexible and accommodating service. They clean as much or as little as you want at a time to suit you. - Mr C - Dunton Green
  • I was a little apprehensive about having a cleaner, as it is a new experience for me, but I am looking forward to Jo’s next visit!! - Mrs A, Rainham
  • Sam is a really lovely lady and I am very glad to have her cleaning for me. - Mrs M - East Grinstead
  • The clean was great and Sam was very nice. - Mr C - Tunbridge Wells
  • I am very happy with Adel she is fabulous all I want in a cleaner so thorough ... you have got a gem there. - Mrs H, Haxby
  • Jean is a lovely lady and doing a great job. Thanks again to both of you. - Mrs J, High Wycombe
  • The Cleanhome service is very efficient: they found me a reliable cleaner and were very attentive to my needs. - Mrs D – Kenilworth
  • All working out well. Impressive that you got someone through so quickly. - Ms T. – Sutton Coldfield
  • This is the first time we have had a cleaner and it’s great. From the initial consultation to having a cleaner start could not have been quicker and easier. - Mr & Mrs A, Newcastle Under Lyme
  • I received the leaflet through the door and got in contact with Gemma ... I am really pleased that I contacted Cleanhome Sittingbourne. - Mr B, Folkestone
  • I will certainly tell my friends and family how efficient and quickly Cleanhome dealt with my enquiry. - Mrs M, Newcastle under Lyme
  • Very happy with the cleaner you have found for us - she is very willing and works very quickly so will fill up the time with 'extra' jobs. - Mrs W, Newport
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