COVID-19 Update


At the start of the ‘lockdown’ we advised you of the government guidelines with regard to your cleaning and we now have an update on those guidelines.

The government is advising all cleaners can return to work from this week. This is dependent on the following social distancing guidelines being followed:

  1. No work should be carried out in a household where people are isolating or where an individual is being shielded.
  2. The cleaners can continue work, providing that they are well and have no symptoms. No work should be carried out by a cleaner who has coronavirus symptoms, however mild, or when someone in their own household has symptoms.
  3. No work should be carried out in a household where any occupants have any symptoms of Coronavirus.
  4. Whilst in the house. a cleaner should maintain a safe distance of at least two metres from any household occupant at all times, and ensure good ventilation in the area where they are working, including opening the window.
  5. Upon entering the home, cleaners should wash their hands using soap and water for 20 seconds.
  6. Cleaners should wash their hands regularly, particularly after blowing their nose, sneezing or coughing, and when leaving the property.

The good news with regard to cleaning is that the cleaners can social distance from their clients very easily, and we would advise that, if you are at home when they are there, that you remain in a separate room to your cleaner.

If you are happy to adhere to the government guidelines - and if your cleaner has not been in touch already - then please just call your local office and we will ensure that your cleaning starts again as soon as you are ready.

Best regards

The Cleanhome Team

Because there are more important things in life

Your testimonials:

  • Wendy is thorough, chirpy and always on time. I will not hesitate to recommend your company. - Mr G - Copthorne
  • We are very happy with Theresa, she is very thorough with her cleaning. Hope she is also happy and will stay with as long as possible. - Mrs S, Maidenhead
  • A very flexible and accommodating service. They clean as much or as little as you want at a time to suit you. - Mr C - Dunton Green
  • I was a little apprehensive about having a cleaner, as it is a new experience for me, but I am looking forward to Jo’s next visit!! - Mrs A, Rainham
  • Sam is a really lovely lady and I am very glad to have her cleaning for me. - Mrs M - East Grinstead
  • The clean was great and Sam was very nice. - Mr C - Tunbridge Wells
  • I am very happy with Adel she is fabulous all I want in a cleaner so thorough ... you have got a gem there. - Mrs H, Haxby
  • Jean is a lovely lady and doing a great job. Thanks again to both of you. - Mrs J, High Wycombe
  • The Cleanhome service is very efficient: they found me a reliable cleaner and were very attentive to my needs. - Mrs D – Kenilworth
  • All working out well. Impressive that you got someone through so quickly. - Ms T. – Sutton Coldfield
  • This is the first time we have had a cleaner and it’s great. From the initial consultation to having a cleaner start could not have been quicker and easier. - Mr & Mrs A, Newcastle Under Lyme
  • I received the leaflet through the door and got in contact with Gemma ... I am really pleased that I contacted Cleanhome Sittingbourne. - Mr B, Folkestone
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