Cleanhome is a domestic cleaning franchise network operating in the UK. Cleanhome Limited (registered in England and Wales No: 06317721) is the Franchisor and all our Franchisees conform to this Privacy Policy.
Registered address: 1 The Green , Wooburn Green, Buckinghamshire, HP10 0EE
This Privacy Policy tells you what to expect when Cleanhome collects personal information about you.
Cleanhome is committed to ensuring your privacy is protected. Should you provide us with personal information by which you can be identified, then you can be assured that we will use that information only in accordance with this privacy policy. All of our employees and agents who have access to or are involved in the processing of personal information respect the confidentiality of such personal information.
Cleanhome may change this policy from time to time by updating this page. You should check this page to ensure that you are happy with any changes. This version of the Privacy Policy is effective from May 2018.
When you agree to this Privacy Policy you will be providing us with consent to process your personal information in accordance with the terms of this Policy as set out below.
When you ask us to work with you we will record information about you, including but not limited to:
We hold and use this information in order to:
You have the right to amend your communications preferences at any time. You can request access to your details
We may share your personal information with the following:
When you apply to Cleanhome to go on our ‘recommended self employed cleaners’ database we will ask you to agree to the Cleanhome Privacy Policy and thereby give consent to the processing of your personal information. If you decline to agree to this Policy/give us this consent, we regret that we will not be able to add you to our recommended cleaner database
To enable us to assist you in finding appropriate work, we will gather personal information about you from our registration process. This includes, but is not limited to:
We hold and use this information in order to:
You have the right to withdraw your consent or amend your communications preferences at any time. You can request access to your details
We may share your personal information with the following:
We collect cookies for use with Google Analytics to gather generic information about visitors to our website.
Cleanhome is committed to protecting the security of your personal information. We use a variety of measures, including but not limited to, firewalls and SSL encryption in order to protect your personal information from:
We will retain your personal information unless you ask us to remove in case you request our services again in the future.
You have the right to withdraw your consent to Cleanhome processing your personal information at any time. You can request access to your details by emailing info@cleanhomeuk.com
If you withdraw consent we will continue to store the information we hold about you but will not process this information.
If you ask us to delete the information we hold on you we will delete all information with the exception of your email address, first name and last name. This will enable us to record that you have withdrawn consent. In addition, where required by law, we may retain certain personal information about you to fulfil our legal obligations.
You may withdraw consent or amend your communication preferences by emailing info@cleanhomeuk.com
You can request the deletion of your information by emailing our data controller at info@cleanhomeuk.com
If you subsequently return to Cleanhome we will ask you to give your consent again before we process your information
You have the right to access the information we hold about you at any time.
Where we are legally permitted to do so, we may refuse your request and will provide you with our reasons for doing so.
You may request to access the information we hold about you by emailing us at this address:
Our Data Protection Officer is Karen Kelly
email: info@cleanhomeuk.com
All of our staff are familiar with GDPR and their personal responsibilities. You are welcome to see our policy. Please see our website https://www.cleanhomeuk.com
You have a right to an erasure process. If you wish to be erased, please contact us via telephone or email
We have a privacy notice which informs people what we do with their personal data, this is available here – www.cleanhomeuk.com/GDPR-Privacy
No personal data is transferred outside of the EU
When processing data we undertake the following:
All storage is secure and our suppliers have GDPR procedures in place.
We commit to notify the relevant authorities immediately in the event of any breach.
By signing our Business Agreement or Cleaner Understanding or accepting our business order, you are agreeing to our Privacy Policy and GDPR compliance commitment.